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Frequently Asked Questions

Everything customers ask before buying followers, likes, views, and live-event support.

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Where's my order?

View package details and delivery status in your dashboard.

Sign in with the account used at checkout to see your orders. For guest purchases, contact support with your checkout email and package details.

Common Questions

Which platforms and packages can I order?
Browse Instagram, TikTok, Facebook, X (Twitter) packages on our Services page. Choose followers, likes, views, comments, UK and female followers, automatic plans, poll votes, and live-event services where available.
What link and details does my package need?
Use a public profile or page link for followers and page likes, and a public post, video, Reel, live stream, or Space link for the matching service. Custom comments require one non-empty comment per unit. Poll votes require an option from 1 to 4. The package form shows the required details.
How do auto likes and auto views work?
Choose a quantity per new post and a posts limit. The one-time payment covers a 30-day plan with 30 posts included; available upgrades cover 60, 90, or 120 posts. The price updates when you change the limit. There is no recurring charge.
What currencies and payment methods do you accept?
All package prices and checkout charges are in US dollars. Pay by card or cryptocurrency as a guest using your email, or sign in and pay from your wallet for 5% off. Bank transfer is offered when receiving details have been configured, and staff confirm payment before delivery. Your final total is shown before payment.
How do I claim 50 free likes?
Each paid checkout includes one 50-like bonus for the first platform in the basket. Use your private tracking link or your Rewards page after payment is confirmed, and provide one public post URL. A checkout can be claimed once. Unpaid or fully refunded purchases do not qualify.
How do loyalty credit and monthly draw entries work?
Paid packages earn 1% loyalty credit, redeemable into your wallet. Refunds reduce your earnings, and previously redeemed credit is deducted. Each $132.47 in qualifying monthly spend earns one draw entry. Top-ups count once, so paying from that balance is not counted again. Entries lock at month-end UTC, and staff select one equally weighted winner. The fixed USD prize will be configured later.
When will my order start?
Orders are processed after payment confirmation. Delivery timing depends on the service and quantity; live streams and Spaces must be available when delivery runs. Automatic plans apply to new posts during the plan period.
Do I need to give you my password?
No. We only need your public link and the details requested by your package. Keep the target public while your order is being delivered.
What is the refill guarantee?
Contact support with your order ID if delivered followers or likes drop within 30 days. Support can check eligibility and arrange a refill for your package.
How can I track an order or request a refund?
Signed-in customers can view package details, payment method, and status under Dashboard → Orders. For guest orders or refund requests, contact support with the checkout email and order details.